A 24X7 online quick response centres would be set up to deal with problems faced by NRIs at airports on their return home, said Pargat Singh, NRI Affairs Minister, today.
Presiding over a review meeting of the NRI Affairs Department here, Pargat said it had come to his notice that sometimes NRIs are stopped at airports due to paperwork, technical reasons or due to misunderstanding.
In order to help the passengers in such cases, the state government would set up quick response centres which would be operational 24X7. Experts would be deputed to deal with the NRIs’ problems. The experts would contact the concerned party on the phone to resolve the problems.
In view of the difficulties being faced by people in travelling to Chandigarh for verification, the minister asked the department to work on a proposal for applying online and getting the certificate from the Suvidha or Sanjh Centre.