Monday, October 25, 2021

‘Punjab Job Helpline’ for job seekers; 25-seat call centre to address queries

The Punjab Government under the flagship programme Ghar Ghar Rozgar is all set to launch a Punjab Job Helpline. Under this programme, the Department of Employment Generation, Skill Development and Training would run a call centre to facilitate the youth of the state for employment services. The call centre persons would address queries /calls in both Punjabi and English depending upon the comfort of the caller.

Disclosing this here on Friday, Employment Generation Minister Charanjit Singh Channi said that the 25 seat call centre would be established and provide services in all working days from Monday to Saturday from 9am to 5pm.

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The Minister said that the job aspirants would be assisted in registration on pgrkam.com, profile updation, this would enable them to access the available vacancies across the country. The queries regarding their Employment like available govt schemes for skill development, self employment loans, etc. would also be addressed through the helpline. The job seekers would also be able to get information about the various initiatives and services which are being run by the Department through active calling/ messaging.

Employment Generation Minster Mr. Channi further said that the employers would also be facilitated through this call centre, through which they could also call and register on pgrkam.com. They can place a demand for a workforce, after which the department will arrange for candidates who fulfil the eligibility criteria.

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Mr. Rahul Tewari Secretary Employment Generation said that the Department was already providing the services through a web-based portal www.pgrkam.com and now in the process of developing a mobile app. In addition to this the helpline would ensure that the candidates who do not have access to technology would be able to directly speak to a call operator and avail the services.

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