Punjab Revenue, Rehabilitation and Disaster Management Minister Bram Shanker Jimpa today made a surprise visit at the Suwidha Kendra at local District Administrative Complex in Moga. He said that the Suwidha Kendras operating in the state are meant to provide hassle-free services to the people not to create hassle for them.
He said that the purpose of his surprise visit was to get to know the problems of the people at the grassroots level. “I had checked Sahibzada Ajit Singh Nagar (Mohali) yesterday and Suwidha Kendra in Moga today,” he said
He said after visiting here he’d come to know that it takes a long time for people to avail services at Suwidha Kendras.
Deputy Commissioner Kulwant Singh and other officials informed the minister that due to staff and other shortcomings some services are getting delayed, which will be rectified soon.
Jimpa directed the in-charge of Suwidha Kendra to ensure that people visiting Suwidha Kendra should not face any kind of hassle. He also asked senior officers to supervise the working of Suwidha Kendra to ensure the smooth functioning of these centres.
He also asked officers to extend counters to provide services to the people within the stipulated time frame. He made it clear that corruption in government offices would not be tolerated at all.
He said that the dealing of officers and employees with the general public should be supportive and in a friendly manner. He said that sign boards should be put up at various places regarding the time limit for receiving services.
There should be separate queues for women and senior citizens, the minister said, while assuring that closed Sewa Kendras would be reopened for the convenience of people.
He said that the Deputy Commissioner has been asked to send the investigation report of the alleged fraud in the registries in the city of Moga by April 21. Decision on the matter will be taken based on this report, he added. Amandeep Kaur Arora, MLA of Moga, and others were also present .