The second wave of corona pandemic has caught in its spate Punjab too along with the other States leading to thousands people facing huge difficulties in procuring ventilator beds, corona kits and medicines for their near and dear ones. The situation in the country resembles that of emergency due to sudden spurt in the patient count. This upsurge has posed challenges in ensuring quality treatment for critically ill patients because every patient wants positive redressal of queries on one call without any hassles.
The Punjab Government is undertaking every effort to provide quality healthcare to the people but the continuous increase in the patients has swelled to thousands thus leading to shortage of essential supplies to the needy people. In these troubled times, the ‘Farz Manukhta Da’ Covid Helpline Centre is rendering yeoman’s service to provide assistance to needy sections of the society. The helpline works 24×7 to resolve the grievances of the common people through its District level volunteers. The helpline receives numerous calls from the high profile officers, leaders, media persons, traders and other sections about the requirement of ventilators, oxygen beds or some special medicine. The helpline also ensures that the volunteers deliver food to the families of Covid patients.
The Coordinator of the helpline Mr. Kanwarbir Singh Ruby Sidhu said that the initiative has begun from May 3 but the ever increasing Covid cases have contributed to compounding everyday difficulties.
In order to make sure that every facility reaches Covid affected patients, contact numbers 9115127102, 9115158100 have been made operationalized. He further said that the PPCC President Sunil Jakhar has directed that every needy person must be helped without any pa and feedback from the patients is mandatory.
Divulging more, Kanwarbir Ruby said that in case of any emergency, assistance is provided to the people through volunteers by coordinating with the District Administrations besides nodal officers of the Covid care hospital for ventilators and oxygen beds. Every district is extending wholehearted support to them.
With a tinge of emotion, Ruby said that people called them up even after death of Covid patients to express gratitude for extending help in the hour of need. In many cases, old people encourage the volunteers that they have fulfilled their duties towards them (old people) like their own offspring.
Coordinator Amarpreet Singh Lali revealed that every day, offers for extending assistance are being received in large numbers from social welfare, religious organizations and NGOs which has boosted the morale of the volunteers and expanded their network.